Frequently asked questions

Everything you need to know before you start.

What is tippooltracker.com?

tippooltracker.com is a tip pool calculator and payout tracker for restaurants, bars, and hospitality teams. You save your team roster, pick a split method, enter hours and total tips, and get individual payouts instantly — with a permanent record saved for every shift.

What split methods does it support?

Three methods: Flat split (equal shares for everyone), Percentage by role (each role gets a fixed % of the pool, then split among people in that role), and Point system (each role earns a point value multiplied by hours worked — more hours and higher-value roles earn a larger share).

Is there a free demo?

Yes. The demo at /demo lets you try all three tip-out methods with sample shift data, no account required. It's the same calculation engine as the paid app — the paid plan adds saved employees, role configs, and shift history.

Who is it for?

Full-service restaurants, bars, hotel F&B teams, catering operations, brunch spots, nightclubs — any venue where tips are shared among a mixed team and the math needs to be fair and recorded.

How much does it cost?

$14.99/month after the free trial. Includes saved employee roster, all three split methods, live payout preview, full shift history, and CSV export.

Is there a free trial?

Yes. New accounts get a 7-day free trial with full access. No credit card required to start.

Can I use it on my phone?

Yes. The app works in any mobile browser and can be added to your home screen as a Progressive Web App (PWA) for instant end-of-shift access.

How do I set up role percentages or points?

Go to the Employees page after signing up. Add your team members with their roles, then scroll down to configure the default percentage or point value for each role. These values pre-fill automatically when you create a new shift.

Is my data secure?

The service runs on Cloudflare infrastructure. Data is encrypted in transit. Billing is handled by Stripe — we never store card numbers on our servers.

How do I cancel?

Open Billing from your account and use the Stripe customer portal to manage or cancel your subscription at any time.

Can I export my shift records?

Yes. Use the Export CSV button on the Tip Pools page to download your shift history.